Change your eventide.com password

Prior to your password expiration, you will receive notification emails beginning approx. 2 weeks prior, that it needs to be changed.

Step-by-step guide

Follow these simple steps:

1. Make sure you are connected to the eventide local network via VPN or on-site and connected to the local network via cable or wi-fi
2. Open your browser and go to https://account.eventide.com
3. If prompted (see below image2), enter your username and password in the following format, depending on your division, and press Enter:
   1. "EVENTIDE\user", "AUDIO\user" or COMM\user
   2. password 
4. You may be presented with another page requesting your credentials (see below image1), fill them in again as above and press Enter
5. In the upper left hand corner of the window you will see an option to "Change password" (see below image3)
6. Select the Change password option and follow the instructions to reset/change your current password.
7. Log out and use your new password to log back in to confirm the change.
8. If you have any issues connecting or your password has already expired, open a support ticket at https://helpdesk.eventide.com
9. It can sometimes take as long as 60 mins to 2 hours to sync with the Entra management so please give it some time after successfully changing your password in the AD management portal.

*If Images are needed refer to the attachments*